Terms & Conditions

1. Introduction

Welcome to Shinejewellery (“we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your use of our website and the purchase of products from our online store. By using our website, you agree to be bound by these Terms.

2. Company Information

Company Name: Shinejewellery
Registered Address: Sabangstraat 46 – 8022NA Zwolle NL
Chamber of Commerce (KvK) Number: 85700096
VAT / BTW Number: NL004852907B03
Contact Email: info@favorijewels.nl
Contact Phone: +31 6 85452832

3. Definitions

Customer: Any person or entity who purchases products from our website.
Product: Any item available for sale on our website.
Order: A request by the Customer to purchase one or more Products from our website.

4. Ordering

All Orders are subject to acceptance and availability.
We reserve the right to refuse any Order at our discretion.
Once an Order is placed, you will receive an email confirmation.

5. Pricing and Payment

All prices are inclusive of VAT/BTW and are listed in Euros (€).
Payment must be made at the time of placing the Order using one of the methods specified on our website.
We reserve the right to change our prices at any time without prior notice.

6. Delivery

We offer delivery to addresses within the Netherlands.
Estimated delivery times are provided for guidance only and are not guaranteed.
Shipping costs will be calculated and displayed at checkout.

7. Returns and Refunds

Customers have the right to return Products within 14 days of receipt without giving any reason.
Returned Products must be in their original condition and packaging.
Refunds will be processed within 14 days of receiving the returned Products.

8. Warranty

Products are warranted to be free from defects in materials and workmanship for a period of 6 months from the date of delivery.
This warranty does not cover damage caused by misuse, neglect, or normal wear and tear.

9. Privacy

We are committed to protecting your privacy. Please see our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Liability

Our liability is limited to the purchase price of the Product.
We are not liable for any indirect, special, or consequential losses arising from the use of our website or Products.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Netherlands.
Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of the Netherlands.

12. Amendments

We reserve the right to amend these Terms at any time. Any changes will be posted on our website and will take effect immediately upon posting.

13. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Email: info@favorijewels.nl
Phone WhatsApp: +31 6 85452832